
| Monday • October 4, 2004 (Click here for a detailed schedule) |
Tuesday • October 5, 2004 (Click here for a detailed schedule) |
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| 8:00 | Registration and Continental Breakfast |
8:00 | Registration and Continental Breakfast |
| 8:30 | Introduction and Overview |
8:30 | Introduction and Overview |
| 8:45 | The History, Evolution and Current Status of Network Centric Outsourcing |
8:45 | International Issues Faced by Global Companies: How Foreign Laws Affect Sourcing |
| 9:15 | Common Threads: Basic Objectives and Necessary Terms for Any Source Environment |
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| 10:45 | Break |
9:30 | Break |
| 11:00 | Regulatory Drivers: Different Services Mean Different Treatment |
9:45 | Performance Monitoring and Management Traditionally Managed Services |
| 11:45 | Lunch (on your own) |
11:45 | Lunch (on your own) |
| 1:15 | The Hidden Costs of Outsourcing Network Management |
1:15 | Internet Protocol as a Sourcing Tool: MPLS & VoIP What is Being Done and How |
| 2:00 | How Privacy and Data Security Laws Affect Outsourced and Network Services |
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| 2:45 | Break |
2:30 | Break |
| 3:00 | Equipment and Software: Avoiding and Overcoming Common Mistakes |
2:45 | Buying Functionality: On Demand Computing, Web Services and Software, Remote Hosting and Business Continuity |
| 4:30 | End of Day | 4:00 | Adjourn |