TECHNOLOGY OUTSOURCING
IN THE
HEALTH CARE INDUSTRY
Conference in Detail
Thursday • June 3, 2004
(Click here to see Day 2)
| 8:30 | Introduction and Overview |
Bruce C. Doeg, Esq. Program Co-Chair Baker, Donelson, Bearman, Caldwell & Berkowitz, PC Nashville, TN Deborah W. Larios, Esq. Program Co-Chair Miller & Martin PLLC Nashville, TN |
| 8:45 | Outsourcing in the Health Care Industry: Degrees of Outsourcing from Discrete Functions to Healthcare Service Management Who’s doing what? |
David Francis Managing Director - Equity Research Jefferies & Company Nashville, TN |
| 9:30 | To Outsource or Not to Outsource Checklist and tips for weighing the advantages of and disadvantages of outsourcing |
Tim Unger Vice President FCG Meditech Service Center Nashville, TN |
| 10:15 | Break |
|
| 10:30 | The “What” of the Agreement: Defining and Managing Scope of Service and Service Levels Statements of work; gap-filling or “sweep” clauses; due diligence and comprehensiveness of disclosures; change control; evolution in and modifications to services; types of service levels; establishing and managing service levels; remedies for failure to meet service levels |
Bruce C. Doeg, Esq. Program Co-Chair |
| 11:15 | The “How Long” of the Agreement: Specifying the Term and Planning for Transition and Disengagement Fitting the contract term to the business objective; transition and migration plans; transfers of employees and contractors; termination assistance; recruitment of dedicated staff |
E. Andrew Norwood, Esq. Waller Lansden Dortch & Davis Nashville, TN |
| 12:00 | Lunch (on your own) |
|
| 1:30 | The “How Much” of the Agreement: Financial Terms |
|
| • Pricing and payments: Typical pricing frameworks; rights to withhold disputed amounts; incentives and gain sharing; liability issues |
David C. Main, Esq. Shaw Pittman LLP McLean, VA |
|
| •
Accounting considerations |
Rhonda W. Sides Director of Healthcare Services Crosslin, Vaden & Associates and Stat Solutions Nashville, TN |
|
| 2:30 | Special Considerations for Transactions Involving Outsourcing of Business Processes |
Dean W. Harvey, Esq. Vinson & Elkins L.L.P. Dallas, TX |
| 3:15 | Break |
|
| 3:30 | Terms Relating to Software and Other Intellectual Property Ownership issues; required consents; use of third party and proprietary systems during and after the term; new developments; licensing issues |
Mark J. Patterson, Esq. Waddey & Patterson, P.C. Nashville, TN |
| 4:15 | Large Scale Software Implementations The challenges of large scale implementations in outsourced, co-managed and in-house environments; best practices for managing large scale implementations; key indicators to help determine if your implementation is “on-track” |
Ard Geller Senior Vice President and Chief Consulting Officer Technology Solutions Company Washington, DC |
| 5:00 | Reception for Faculty and Attendees |
Sponsored by Baker, Donelson, Bearman, Caldwell & Berkowitz, PC Miller & Martin PLLC |
(Click here to see Day 2)
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